Returns and refunds
Return & Exchange Policy
Return Window
We accept returns within 14 days of delivery.
To qualify for a return:
Items must be unused and unworn
Items must be in original packaging
Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
Earrings that have been worn
Customized or personalized jewelry
Final sale or clearance items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the item and packaging.
We will gladly replace the item or issue a refund if approved.
Refunds
Once your return is received and inspected:
Approved refunds will be issued to the original payment method
Refunds may take 5–10 business days to appear depending on your bank or payment provider
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.